Econemora ( “we”, “us”, or “our” ) owns and operates the website Econemora.com. We are committed to protecting your privacy as a customer and a visitor to our website. We use the information we collect to provide and improve our services. We respect the privacy and confidentiality of the information you provide to us and comply with the applicable laws in India, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
By using our website, you consent to us collecting, storing, using, and disclosing your personal data in accordance with this Privacy Policy.
Information We Collect.
Personal Data means information that identifies you or can be used to identify you.
We may collect the following types of Personal Data:
1. Identity Data
Your name, username, screen name, date of birth, and gender.
Payment details (UPI, credit/debit card, net banking), PayPal, Razorpay, or other payment gateway information.
4. Transaction Data
Payment history, order details, IP address, device information, browsing behaviour, shopping preferences, and purchase history.
5. Other Data
Information you provide through:
our website forms
customer surveys
feedback submissions
email communication
social media interactions
We do not knowingly collect Personal Data from anyone under 18 years of age. If you believe a child has provided us personal data without consent, please contact us and we will delete it promptly.
You may review, correct, update, or delete your Personal Data by logging into your account or contacting us directly.
We may also receive information from third parties, including:
Payment and delivery partners (such as Razorpay, PayPal, Stripe, courier companies)
Publicly available sources
Social media platforms if you interact with our content
How We Use Your Information.
1. Personally Identifiable Information We use your Personal Data to: deliver and improve our services, communicate with you, process orders and payments, provide technical support, notify you about updates, offers, and promotions, personalize your website experience. We will only send marketing communications if you agree. You can opt out at any time. 2. Non-Personal Information We use aggregated and anonymized data to: analyze website usage, improve our website, develop new products, run advertising campaigns.
Storage and Security of Your Information.
We take reasonable technical and organisational measures to protect your Personal Data from unauthorized access, alteration, or disclosure.
Payment information is encrypted and not stored by us on our servers.
We retain Personal Data only as long as necessary to provide services or to fulfill legal requirements under Indian law.
If a data breach occurs, we will notify affected users as required under applicable Indian regulations.
Cookies and Tracking Technologies.
We use cookies and pixels to:
improve website functionality
analyse usage
enable social media features
personalise ads (e.g., Google Ads, Meta Ads)
You can choose to disable cookies in your browser settings, though some features may not work as expected.
Sharing Your Information.
We do not sell or trade your Personal Data.
We may also disclose your information to a limited number of trusted third-party service providers, including:
Logistics partners, couriers, or shipping companies
Payment gateways or intermediaries (Razorpay, PayPal, Stripe, banks)
Technology providers or hosting solutions, data storage and access (data hosting, emails), etc.
Professional advisers, including accountants, auditors, and legal consultants
We require our service providers to protect your data, and only use it to provide the services we specify, and for no other purpose.
Your Personal Data may be transferred outside of India when it is necessary to store or process the data. We will take precautions to ensure that such transfers are appropriate contractual protections concerning the data you provide.
Disclosure of Information.
We may disclose your Personal Data:
to comply with Indian legal requirements, court orders, or government requests
to protect the rights, property, or safety of Econemora, our users, or others
in the event of a business transfer (sale, merger, acquisition)
Any such disclosure will be made in good faith and in accordance with Indian laws.
Links to Other Websites.
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
Changes to This Privacy Policy.
We may update this Privacy Policy from time to time. Changes will take effect immediately when posted on this page. Please check periodically for updates.
Access and Correction of Personal Data.
You may request access to or correction of your Personal Data by contacting us.
We will respond within a reasonable time and take steps to ensure your information is accurate and up-to-date.
If you have any concerns or questions regarding this Privacy Policy or your Personal Data, please contact us at: care@econemora.com.
